Online Order Deadline
Shipping Options
Soonest Arrival Date
Multiple Shipping Addresses
Shipping to Hospitals
How to Send in Care of Another Person
Shipping to PO Boxes
Shipping to FPO and APO Boxes
Shipping to Alaska, Hawaii or Puerto Rico
Shipping to Canada
International Shipping
Weather Issues

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Online Order Deadline

All online orders placed Monday-Friday before 4 pm Eastern Time will be shipped the SAME business day. A "business day" is Monday through Friday. Weekend orders, and orders placed after the order deadline will shipped the next business day.
  • Eastern Time compares to other time zones as follows:
    Eastern: 4 pm order deadline
    Central: 3 pm
    Mountain: 2 pm
    Pacific: 1 pm
  • Our Phone Center has extended order deadlines, usually 1 hour. Please call a Bear Counselor at 1-800-829-2327 to place your order over the phone.

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UPS logo

Most Vermont Teddy Bear orders are delivered by UPS®

Shipping Charges
Merchandise Total Ground 2-Day Overnight Saturday AK/HI/PR
  Under $45   $7.99 Add $6
(To Ground)
Add $14
(To Ground)
Add $19
(To Ground)
Add $14
(To Ground)
  $45-$149.99   $11.99
  $150+   $15.99

Here are our shipping options:


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Soonest Delivery

Same-day delivery is not available as all packages are shipped out from our factory in Vermont, USA. The earliest possible delivery date is the next day if:

Bears traveling to a business address will arrive by the end of the business day. You may NOT specify a time of delivery for you order; this is up to your local carrier.


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Multiple Shipping Addresses

A separate order must be placed for each shipping address.


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Shipping to Hospitals

We deliver to hospitals Monday-Friday, but in most instances we are delivering to the shipping and receiving department and not directly to your recipient. Depending on the hospital's shipping and receiving procedures, it could take an extra day or two for your gift to reach the recipient. If shipping a Bear to a patient, you might consider sending your gift to a home address.

Put the "Patient" person's name on Name
Put hospital on Company
Put the hospital's street address on Street Address 1
Put the patient's room number on Street Address 2

sample of a hospital address


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How to Send in Care of Another Person

Put the "Care of" person's name on Street Address 1
Put the person's street address on Street Address 2

sample of a care of address


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Shipping to P.O. Boxes

Ground is the only shipping method for orders shipping to a PO Box in the Continental United States.

Please use either Alaska, Hawaii, Puerto Rico Standard shipping method OR Alaska, Hawaii, Puerto Rico Rush shipping method to ship to a PO Box or physical address in Alaska, Hawaii, or Puerto Rico.


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Shipping to APO and FPO Boxes

Orders sent to military FPO (Fleet Post Office) and APO (Army Post Office) boxes must be shipped using our Ground service. Unfortunately, due to the distant locations of many military postings, it can take several days to deliver to these addresses. And due to current world events, we can not guarantee the delivery of packages going to APO Boxes, FPO Boxes or any other military address. PLEASE NOTE: WE CANNOT SHIP FOOD ITEMS TO APO OR FPO Boxes.

Sorry, orders shipped to FPO and APO boxes are not guaranteed to arrive before Christmas.




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Shipping to Alaska, Hawaii or Puerto Rico

For orders shipping to Alaska, Hawaii or Puerto Rico please use one of these two methods. Generally, orders arrive within the business days stated below — but some locations may require extra time.


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Shipping to Canada

Please Note: WE CANNOT SHIP FOOD ITEMS TO CANADA. Use the following shipping method to send a gift to Canada:


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International Shipping

The only non-US country to which we can deliver is Canada (see above). Sorry, we cannot ship orders to any other countries.




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